Emergency Guide 2025

What to Do After a Hail Storm Damages Your Roof

Nebraska's severe hail storms can cause thousands of dollars in roof damage. This comprehensive guide walks you through every step—from safety and inspection to insurance claims and repair—so you can protect your home and get the coverage you deserve.

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KBD Roofing
Lincoln, Nebraska Roofing Experts

In This Guide:

  • Immediate Safety - What to do during and right after the storm
  • Damage Inspection - How to identify hail damage signs
  • Documentation - Photos, videos, and records you'll need
  • Insurance Claims - Filing process and adjuster tips
  • Contractor Selection - Avoiding scams and choosing the right team
  • Repair Timeline - What to expect during the process
Reading Time: 12 minutes
Last Updated: January 2025
Step-by-Step Guide

9 Critical Steps After Hail Damages Your Roof

Follow this proven process to ensure your safety, maximize your insurance claim, and get quality repairs completed quickly.

1

Ensure Safety First

During the storm: Stay indoors away from windows. Move to interior rooms or basement if tornado warnings are issued. Don't attempt to go outside during active hail.

After the storm: Wait for the all-clear from weather authorities before venturing outside. Check for:

  • Downed power lines - Stay at least 30 feet away and call 911
  • Gas leaks - If you smell gas, evacuate and call your utility company
  • Structural damage - Cracks in walls, sagging ceilings, or leaning chimneys

Never climb on your roof immediately after a storm. Wet surfaces are slippery, and hidden damage could cause injury. Let professionals handle the inspection.

2

Perform Initial Ground-Level Inspection

Once it's safe, walk around your property and look for visible signs of damage from the ground. Do not use a ladder yet—just observe and document what you can see.

Visible Signs on Roof:

  • • Missing or displaced shingles
  • • Shingle granules in gutters
  • • Dents in metal flashing
  • • Damaged chimney cap or vents
  • • Debris accumulation

Around Your Property:

  • • Dented gutters or downspouts
  • • Cracked or dented siding
  • • Broken windows or screens
  • • Damaged fence or deck
  • • Dents on vehicles or AC units

Check your attic: Look for water stains, wet insulation, or daylight coming through the roof. Active leaks need immediate attention.

3

Document ALL Damage Thoroughly

Documentation is the foundation of a successful insurance claim. The more thorough you are now, the stronger your claim will be.

What to Photograph:

  • Wide shots: Full roof views from all four sides of your home
  • Close-ups: Individual damaged shingles, dents, cracks, and missing pieces
  • Interior: Water stains, ceiling damage, attic leaks, and wet insulation
  • Property: Gutters, siding, windows, vehicles, and landscaping damage
  • Hail itself: Place a ruler or coin next to hailstones for size reference
Take Videos
Narrate damage as you film
Include Timestamps
Date & time on all photos
Backup Everything
Cloud storage or email yourself

Pro Tip: Keep a written log with storm date, time, duration, and hail size estimates. This helps establish the timeline for your claim.

4

Prevent Further Damage (Mitigation)

You have a legal obligation under most insurance policies to prevent additional damage to your home. Take reasonable steps to protect your property:

  • Active Leaks: Place buckets, pots, or containers to catch water. Move furniture and valuables away from leak areas.
  • Emergency Tarping: If safe, cover damaged areas with tarps secured properly. Call a professional if the roof is too steep or unsafe—this is a covered expense under most policies.
  • Broken Windows: Board up or cover with plastic sheeting to prevent rain from entering.
  • Save All Receipts: Keep receipts for tarps, materials, or emergency services. Most insurance policies reimburse reasonable mitigation expenses.

Do NOT make permanent repairs before your adjuster inspects! Temporary fixes only. Making permanent repairs could void your claim or reduce your payout.

5

Contact Your Insurance Company Immediately

Time is critical. Contact your insurance company within 24-48 hours of discovering damage. Most policies have claim filing deadlines (typically 1 year), but prompt reporting shows good faith and speeds up the process.

When You Call, Be Prepared With:

  • Policy number and homeowner's name
  • Storm date and time (be as specific as possible)
  • Description of damage you've observed
  • Photos/videos ready to send if requested
  • List of emergency mitigation steps you've taken

Questions to Ask:

  • • What is my claim number?
  • • Who is my adjuster?
  • • When will they inspect?
  • • What is my deductible?
  • • What's covered vs. not covered?
  • • Can I get temporary repairs?

Document Everything:

  • • Name of claims rep
  • • Date & time of call
  • • Claim number
  • • Promised inspection date
  • • Follow-up instructions
  • • Email confirmation requests

Pro Tip: Ask for written confirmation of your claim via email. Keep a detailed log of ALL phone calls, including date, time, who you spoke with, and what was discussed.

6

Schedule Professional Roofing Inspection

Don't wait for the insurance adjuster. Hire a reputable local roofing contractor to perform a comprehensive inspection before your adjuster arrives. This ensures all damage is identified and documented.

Why Get Your Own Inspection?

  • Expertise: Roofing contractors know exactly what to look for—hidden damage that adjusters might miss
  • Advocacy: Your contractor works for YOU, not the insurance company. They'll fight for full coverage
  • Accurate Estimates: Professional estimates with line-item costs help you negotiate if the initial offer is too low
  • Joint Inspection: Having your contractor meet the adjuster on-site ensures nothing is overlooked

What They'll Inspect:

  • ✓ All shingle damage
  • ✓ Underlayment condition
  • ✓ Flashing and vent damage
  • ✓ Gutters and downspouts
  • ✓ Ridge caps and valleys
  • ✓ Chimney and skylight damage

What You'll Receive:

  • ✓ Detailed damage report
  • ✓ Photo documentation
  • ✓ Written cost estimate
  • ✓ Material recommendations
  • ✓ Timeline expectations
  • ✓ Warranty information

Schedule Your FREE Inspection Today

7

Meet with Insurance Adjuster

The adjuster inspection is the most critical step in your claim. What they document determines what gets paid. Here's how to maximize your claim:

DO These Things:

  • Be present during the inspection
  • Have your contractor there with you
  • Provide all your documentation
  • Point out ALL damage you've found
  • Ask questions about coverage
  • Take notes during the inspection
  • Request a copy of their report

DON'T Do These:

  • Accept a lowball initial offer
  • Let them inspect without you present
  • Sign anything without reading carefully
  • Admit fault or downplay damage
  • Accept "wear and tear" denials easily
  • Rush the inspection process
  • Cash the check = acceptance of offer

Lowball Offers: It's common for initial estimates to be 30-50% lower than actual repair costs. If your contractor's estimate is significantly higher, you can file a supplemental claim with additional documentation. Don't accept the first offer if it's insufficient.

Pro Tip: Ask the adjuster to see what they're writing down. If damage isn't being documented, politely point it out and ask why it's being excluded.

8

Choose a Qualified Roofing Contractor

This is where many homeowners make costly mistakes. After major storms, "storm chasers" flood Nebraska neighborhoods with too-good-to-be-true offers. Here's how to protect yourself:

RED FLAGS - Avoid Contractors Who:

  • Go door-to-door immediately after storms (legitimate contractors are too busy with existing clients)
  • Offer to waive your deductible (this is insurance fraud and illegal)
  • Request full payment upfront before work begins
  • Have out-of-state plates or no local office/references
  • Pressure you to sign contracts immediately
  • Can't provide proof of insurance or licensing

GOOD SIGNS - Choose Contractors Who Have:

  • Local presence with a physical office/address in Nebraska
  • Verifiable local references you can actually contact
  • Proper licensing and insurance (ask for proof and verify it)
  • Written warranties on workmanship and materials
  • Experience with insurance claims and storm damage
  • Detailed written estimates with materials, labor, and timeline

Pro Tip: Get 2-3 estimates from reputable local contractors. Compare not just price, but materials, warranty terms, and timeline. The cheapest bid is rarely the best value.

9

Schedule Repairs & Complete the Work

Once your claim is approved and you've selected a contractor, it's time to schedule the actual repair work. Here's what to expect:

Before Work Begins:

  • Sign detailed contract with scope of work
  • Confirm start date and expected timeline
  • Verify materials match or exceed existing quality
  • Understand payment schedule (typically 1/3 down, 1/3 midway, final upon completion)
  • Get all warranties in writing

During Installation:

  • Most roofs completed in 2-3 days
  • Daily cleanup and debris removal
  • Progress updates from project manager
  • Magnetic sweeps for fallen nails
  • Final walkthrough and inspection

Typical Timeline After Hail Storm:

1-2
Days 1-2:
Initial inspection, documentation, insurance claim filed
3-7
Days 3-7:
Adjuster inspection, contractor quotes, claim approval
2-4
Weeks 2-4:
Materials ordered, work scheduled (varies by storm severity and contractor availability)
2-3
Installation: 2-3 Days:
Roof replacement completed, cleaned up, and inspected

Final Step: Don't release final payment until you've done a complete walkthrough, confirmed all work meets your standards, and received copies of warranties and permits (if required).

Frequently Asked Questions

Common Hail Damage Questions

Answers to the most common questions Nebraska homeowners have after hail storms

Don't Wait—Protect Your Home Today

If your Nebraska home was affected by a recent hail storm, time is critical. Get a FREE professional inspection from KBD Roofing—we'll help you document all damage, work with your insurance company, and restore your roof quickly.

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Active Leak or Emergency? Call us immediately at (402) 570-3578. We provide same-day emergency tarping and temporary repairs to prevent further damage.